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Software Design Audit

Get a detailed roadmap to deliver a high-level user experience and achieve your business goals.

A concrete plan to improve your software

A design audit is an in-depth evaluation of the user interface (UI) and user experience (UX) of an existing software product. Among other things, it examines user journeys to identify friction points, define priorities for improvement and uncover new opportunities. 

At the end of the design audit, you'll receive a document detailing the elements to be addressed in order of priority, as well as concrete suggestions for improvements to be implemented in order to speed up and facilitate their deployment.

Why conduct a design audit?

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Enhanced user experience

Put your users at the heart of your software design. Forge a first-class ergonomic design, eliminate friction points,  increase retention and conversion rates through an optimal user experience.

Get a concrete action plan

By opting for a design audit, you'll obtain a prioritized roadmap that will accelerate development and reduce the risk of costly errors. Given its low cost, this is a very low-risk exercise, guaranteeing maximum efficiency in the realization of your projects.

Align design with business needs

Ensure the effectiveness of your software by aligning design with business objectives. Our design audit guarantees a perfect symbiosis between strategy and functionalities to maximize the impact.

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What sets us apart

Every Nexapp design audit begins with a preliminary meeting to gain a deeper understanding of your organization's business objectives. This understanding serves as the foundation for strategic recommendations and prioritization that will rapidly contribute to the achievement of your objectives.

What's more, unlike a design agency, Nexapp offers a full range of expertise including design, strategy and development. This expertise enables you to rapidly implement the recommendations resulting from the design audit, especially if your in-house resources are limited.

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A needs-based, vision-driven approach

Nexapp's work has added tremendous value to Pro Athlete, and I've really appreciated not only their quality work, but also their approach to highlighting my company's needs and vision. They're also very professional and attentive, and it's clear that customer satisfaction is very important to them.

Elyse Jobin

Founder, Pro Athlete

Want to improve your software product's experience?

What goes into a design audit?

 


Persona and competitor analysis


Full or partial product and content audit


Performance tests


Discovery workshop / Product Sprint


Design System recommendations, accessibility, UX pattern and UI


Visuals of key elements to implement

 

Avantages

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Diminution temps de livraison

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Diminution temps de livraison

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Frequently asked questions

How much does a design audit cost?

The cost of a design audit is highly variable, depending on the complexity and scope of the customer's needs. Unlike a standardized approach, we understand that each project has its own nuances. For example, if the customer wishes to focus on a key feature, such as an application's profile page, we will adapt the scope of the audit accordingly, assessing all flows and pages associated with that feature rather than the entire application.

The flexibility of our solutions means that we can adjust the cost according to the time required, whether it's a quick 2-hour analysis or a more in-depth audit spanning a month, by aligning our pricing to the specific elements to be audited. This way, we offer options to suit a variety of needs and budgets, guaranteeing a personalized and efficient approach to every project. Please do not hesitate to contact us for a personalized quote.

Why use an outside firm for a design audit?

  • For specialized expertise, with professional analysis based on in-depth knowledge and best design practices.

  • The outside perspective offers a fresh look, revealing issues that may have been overlooked because of the project's proximity.

  • The impartiality of the external firm guarantees objective feedback, independent of internal processes or corporate culture.

  • Focus your efforts on your core business by letting design experts take care of the audit.  Product design specialists are trained to perform this specific task.

  • Investing in an external audit can result in long-term savings by avoiding costly design errors, offering considerable value for a moderate investment.

How is a design audit carried out?

1. Initial briefing

It all starts with a thorough initial brief, focusing on your objectives, target audience and the problems you want to solve. What sets our approach apart is our expertise in strategy, going beyond mere aesthetics to an in-depth understanding of how design can support your strategic objectives.

2. Analysis (audit)

The analysis phase is carried out by experts who evaluate your current design according to objective criteria, including user interface, user experience, accessibility, performance and objectives. These criteria are supported by the best standards and scientific literature, guaranteeing an evaluation based on objective standards rather than subjective judgments.

3. Action plan

Finally, the action plan report details the audit findings with concrete and prioritized recommendations for improving your product. Our approach aims to align these recommendations with your specific objectives and your users' expectations, thus ensuring significant and targeted progress for your product.

When is a design audit needed?

  • Ahead of a major revamp

    To identify aspects of the design requiring improvement and establish a strategic action plan to ensure the success of the redesign.

  • When conversions drop

    To understand the impact of design on the user experience in order to optimize conversion rates and restore performance.

  • In the event of negative user feedbacks on the design

    To respond to concrete feedback from dissatisfied users, especially those expressing specific design concerns. This is a key indicator for undertaking an audit and identifying areas for improvement.

  • After the launch of a new product or service

    To evaluate the effectiveness of the design based on post-launch user feedback, ensuring its alignment with the expectations of the target audience.

  • Periodically

    Stay up-to-date with the latest design trends and best practices. This guarantees a constantly optimized user experience, even in the absence of apparent problems, and strengthens your product's competitiveness in the marketplace.